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 Privacy Policy


In order to use the many services provided on our Web site, we sometimes must ask you to provide us with information about yourself. This Privacy Policy describes the information we collect and how we use this information.

UrnShopper.com takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not rent or sell your personal information. However, there are some circumstances in which some of your information could be shared with third parties, under strict restrictions (e.g. law-enforcement investigations), so it is important for you to review, understand and accept this Privacy Policy before you use any of our services.

By accepting our Privacy Policy and our User Agreement, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy.

This Privacy Policy is effective on September 1, 2009 for all users and may be amended at any time without any notice to you. All amended terms shall be effective 30 days after they are initially posted on the Site.

Your personal information will be stored on our computers located in the United States, secured with both physical and technological devices. If you object to your personal information being transferred or used in this way, please do not use our Web site.


"Cookies" are small files of data that reside on your computer and allow us to temporarily store that data using the same computer and browser. Any sensitive information will be protected by the UrnShopper.com 2048 bit SSL Key encrypted socket layer (https://), as well as our own private methods of data encryption.

 Customer Service Records

If you send us information, including emails and faxes, we retain such information in our own private account records. We will also retain customer service correspondence and other correspondence from UrnShopper.com to you. We retain these records in order to improve our customer service and to investigate potential fraud and violations of our User Agreement.

 Disclosure of Personal Data

Your personal information is stored and processed on computers located in the United States. If you order from UrnShopper.com your name, email address, phone number and physical address, if applicable, will be stored by UrnShopper.com for a record of order history. Credit card information will not be stored. Your personal information will be revealed to a third party only if we are required to do so pursuant to a subpoena or other legal process.

We disclose information that we--in good faith--believe is appropriate to cooperate in an investigation of fraud or other illegal activity. For example, this means that if a law-enforcement agency is conducting a fraud investigation and that agency concludes that one side has engaged in deceptive practices, we can give that person or entity's contact information to alleged victims who request it. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

 Internet Statistical Data

We use IP addresses, browser types, and access times to analyze trends, improve our Web site performance and gather broad demographic information for aggregate use.


UrnShopper.com is committed to protecting your personal information. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards to protect your non-public personal information.

Any email or other communication requesting your password, asking you to provide sensitive information via email or linking to a Web site with a URL that does not begin with either http://www.urnshopper.com/ or https://www.urnshopper.com/ should be treated as unauthorized and suspicious and should be reported to UrnShopper.com immediately.

 SMS Text Messaging

UrnShopper.com, LLC does not use your phone number for SMS text advertising. SMS text messages are used strictly for product offers made by the customer using our "Make an Offer' feature and for engraving approvals.

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